Frequently Asked Questions

When will the course be available?
July 19, 2017

I am a transfer student. Do I need to complete AlcoholEdu and Haven?
The University has determined the admission criteria for all entering students, including those with hours completed elsewhere.  Please check your CrimsonMail account for the UA AlcoholEdu and Haven Instructions email. If you received the UA AlcoholEdu/Haven Instructions email, you are among those who will be required to complete the online alcohol education program.

What will happen if I do not complete AlcoholEdu and Haven?
A letter will be sent to the Office of Student Conduct for follow-up.

Can you tell me where on campus I can use a computer to complete AlcoholEdu and Haven?
Some colleges and departments have computer labs for students to use. Visit for computer lab listings.

I am having technical problems, what should I do?
Should you experience any difficulties or require support, the AlcoholEdu and Haven Online Technical Support Center is available 24 hours a day, 7 days a week.

Go to and sign on with your username and password. Select the “Campus Life” tab and click on the AlcoholEdu and Haven link to access the course. Next, simply click on the “Help” button located in the upper right-hand corner of every AlcoholEdu or Haven College screen or call 1-866-384-9062. You do not need to be logged into the course to access the Help Site.

I am not sure if my computer meets the technical requirements to support the course.
Click here to view the minimal technical requirements. If you do not have ready access to a computer that meets the minimum system technical requirements, you may try using a computer at a local library, copy center, or community center.

What does it take to pass the AlcoholEdu course?
A score of 80% or higher is required. There are instructions for retaking the course under the Troubleshooting Guide.

I would like to speak to someone at The University of Alabama regarding the course. Who should I contact?

Margaret P. Garner
Executive Director, Student Health Center & Pharmacy
Associate Professor, Family Medicine
Director, Health Promotion and Wellness
(205) 348-7961

Delynne Wilcox
Assistant Director, Health Planning and Prevention
(205) 348-0859

Todd Borst, Director
Office of Student Conduct
(205) 348-8234